E-Safety – Use of Zello Walkie-Talkie app

The Darlington Internet Safety Partnership has shared the following information concerning the Zello Walkie-Talkie app.

There have been an increased number of concerns raised with the partnership this week around children using the Zello Walkie-Talkie app. The app is free and allows you to livestream audio/chat with others without lag as if you were using a walkie-talkie.

The app is rated 12 years plus but the concerns we have had reported were in relation to primary school aged children using and recommending the app to friends.

When using the app you can chat with friends or search for other users created channels. For example if you wanted to talk to others about Lego search for it and you will be able to find a channel to do so. The possibility to chat with adult strangers is a possibility especially if using channels created by strangers. Some of these user created channels are also not suitable for children and rated 18+.

The app does come with some parental controls and you can password protect channels, restrict your child from setting up new accounts and channels as well as sending and receiving messages. The app also features a flagging tool for reporting inappropriate content and users.


We recommend  that :

  • Parents and carers take the time to research and set up any app that your child wants to use.
  • We would also recommend to any parent/carer that they set up parental controls on Zello before letting their child use the app.
  • Set up some ground rules for how your child uses any app and encourage your child to tell you if they have seen or heard anything that is upsetting, worrying or inappropriate.

Further advice on gaming from the DISP is available here: disp-lockdown-advice

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